The ECI Newsletter
Keeping you informed with each other
March 2005
ECI
Coaching Top Tip
 
Readers Feedback

Well done for covering sales tips - something we all need help with!

Simon


February's newsletter has inspired me to tackle my marketing again, thanks.

Julia G


Please continue to support the ECI by promoting self- development. Forward this newsletter to other like minded coaches and friends.

Missed an earlier copy? No problem, just visit our web site.


the-eci.org
What the media is saying

A helping hand can change your life

By HEATHER LOW CHOY

20feb05

While this time of year finds many Tasmanians battling to honour promises they have made to themselves, Hobart life coach Suzan Haward's clients are succeeding with their "extreme makeovers".

Life coach helps you stay focused

'It's all about moving forward': By KATHLEEN MARTENS

Need help maximizing your potential? Someone in your corner cheering you on? A life coach may be the answer.
www.canoe.ca


The Alliance and Leicester Bank say that SMEs waste at least two working days a year looking for better banking deals, navigating through complex and detailed offers with confusing charges. In a bid to publish clearer charges, the British Bankers Association (BBA) is offering an online Business Account Finder at www.bba.org.uk


The adult learning group Foundation Degrees reports that more than a third of people feel overwhelmed at work:

One in five workers find their job boring and one in ten don't get on with colleagues.

A third of people surveyed wake up worrying about their work in the middle of the night.

A similar number admitted that their unhappiness at work affects their loved ones - at home they argue with their partner or shout at their children - so their frustrations at work lead to relationship breakdown and divorce.

Have you heard something we haven't mentioned? Tell us and we'll tell colleagues through the newsletter.

Alternatively, maybe it was YOU who featured in the news? Share your success story with us at:

newsletter@the-eci.org


Book of the month 



If you want an extremely interesting read on a non-coaching subject, this is the book for you!
Many Lives Many Masters

by Brian Weiss M.D.
ISBN 0749913789


Brian gives an account of his work with a patient of his, Catherine, who was suffering extreme trauma in her life. Through his work with Catherine, he opened up a whole new world both for her and himself.

If I tell you too much about it I may spoil it for you. I will add that it is about Past Life Regression through Hypnosis.

Once I picked it up to start reading it, I was reluctant to put it down. I read the whole book in 2 days and can't wait for the rest of Brian's books to arrive.

If you are sceptical about Past Life Regressions - Read this book. If you want to know more about Past Life Regression - Read this book. If you want to be entertained.... need I say more?

Review by Ric Hayman LCH Dip
www.hayman
coaching.com
rpc@rhayman.com
Offers

The 101 Best Ways to Get Ahead
An "encyclopedia" of Success! To Subscribe, send an email to:
Subscribe@
philiphumbert.com


Here's something simple, yet irresistible, you can use today
www.wordofmouth
magic.com


Google Alert service at:
google.com/alerts here you can ask for alerts when people link to your site - a great way to track how word of your website is spreading.

FREE ebooks including my own guide to getting into the local and regional press at: debbiejenkins.com




You should start doing your great things right away - not trying to save yourself for the great day when you become famous, but just do the best you can each day.

Charles Schultz - the creator of Peanuts cartoon.

It seems almost paradoxical, yet when your inner dependency on form is gone, the general conditions of your life, the outer forms, tend to improve greatly. Things, people, or conditions that you thought you needed for your happiness now come to you with no struggle or effort on your part, and you are free to enjoy and appreciate them - while they last. All those things, of course, will still pass away, cycles will come and go, but with dependency gone there is no fear of loss anymore. Life flows with ease.

Eckhart Tolle
Index of Items
Editor's Comment:
The ECI Up-date



Professional Indemnity Insurance for the International Coaching profession

The ECI as part of it's continued and ongoing commitment support to all of it's coaches, working closely with Westminster Indemnity, provides our members with discounted insurance rates. This Professional Indemnity Insurance Policy is an all encompassing indemnity and liability insurance scheme for life coaches, executive coaches, corporate coaches, coach trainers and trainers. In addition for the first time ever this policy also covers coaches and trainers in the UK and in Ireland. Over a period of time additional European Countries will be included in this policy.

Details of this insurance policy for Subscribers to The ECI can be found by clicking here. For Members, please logon to the members area and select the 'Discounted Insurance' button. This will provide full details of the discounted insurance offering.
> For volunteers to the ECI, please contact
operations@the-eci.org


The European Award for Coaching Excellence

The ECI has announced the first award scheme created to reward and recognise Companies who have implemented a coaching culture.

The awards are open to all Companies across Europe who have made a difference in their employee's working environment, 'People Relations' or have actively improved people's lives.

The ECI have been developing this programme with some of Europe's largest 'players' and now seeks four more Companies to pilot the scheme.

Gerard O' Donovan, CEO of The ECI says "After 12 months of hard work and unstinting research, we are ready to form 4 more strategic alliances with Companies that want to work with us to implement this scheme. We are looking for a 3 month commitment from these Partners during which we will finalise the recognition of their Coaching Culture."

All of those interested in the Awards scheme should contact Martin Mitchell, Head of Marketing, PR and Sales marketing@the-eci.org


ECI Launches first International Register

The ECI has launched its Register of Coaches in a move towards providing Consumers with help when choosing a Coach. Following months of research, the Heads of the ECI have determined that finding a coach is causing considerable problems for consumers. The ECI is in correspondence with Government Departments, both in the UK and Brussels, and as a result an International Register of Coaches has been created which will list EVERY Coach that applies, no matter their affiliation or training.

Even though the ECI are taking on this onerous task on behalf of the Industry, all coaches will be welcome to apply whether they have trained with an accredited company or have membership of Federations, Associations and Institutes or not. All coaches can be listed without prohibitive rulings and without prejudice. Gerard O'Donovan, CEO of The ECI, says: "This is the chance for EVERY Coach to come forward and say 'Here I am, this is me, this is what I do.' This is a chance for all coaches to be transparent and make the whole process easier for clients. The Register is not just about the ECI - this is about improving access to coaching for all by all."

When someone uses the Register to find a coach it will list all of the coaches that meet each individual's requirements and show some basic information that will help them to decide which coaches to approach. It is always best for people to contact their prospective coach and interact, this way they can decide whether this is the person for them and they can ascertain that this is the right coach that will challenge them to get results.

Gerard goes on to say: "We would like to see everyone that calls themselves a coach listed on this Register so that we can make the whole process easier for everyone to use. Ease of use is the primary goal for the Register and I am delighted that there is now a way for everybody looking for a coach to see exactly what they can get!"

To apply to be listed on the Register of Coaches and for further information about The European Coaching Institute or any of the subjects raised in this release please contact Martin Mitchell, International Head of Marketing, PR & Sales - marketing@the-eci.org


Workshops

The ECI's fantastic programme of workshops for 2005 has been designed to help you build and grow your practice. Workshops will be at various venues and speakers will be published on the web-site shortly www.the-eci.org/resources:

  • 12th April 2005 London - Optimise your Website
  • Benefits of Accreditation
  • Turn maybe into paying clients
  • Personal Dynamics
  • Visioning
  • Giving & Attracting Referrals
  • 2 Niche or not 2 Niche
  • Legal Admin. Requirements
  • December 2005 - ECI Festive Celebrations!

Look out for the launch of our workshops in the north of England and Ireland.

Further details for our workshop programme can be found on our calendar.

Top Tips

Your approach to enquiries often defines success. Clients will assume that your conduct during the process will be the same conduct you exhibit on the job. These tips can help give the right impression whilst still standing out from the crowd:
  1. Assertive vs. Arrogant
    Assertive people succeed without stepping on the rights of others. Arrogant people fail to see that other people exist .
  2. Let your actions speak
    Let your accomplishments talk! It's one thing telling people that you're great but it's another thing to show them through your past successes.
  3. Let others do the talking for you
    Don't like to brag? Let your spouse, friends, previous boss or colleagues do it on your behalf. ('In my last performance review my boss said.' 'My wife always says I'm.', etc).
  4. Tele-sell yourself
    Treat any phone call as a professional sales call. State the purpose of contact, ask if it is a convenient time for the other party, and if not, phone back at a specific time. Also, stand up and smile! It does come across on the phone.
  5. Use names
    Identify yourself in the beginning of any phone call, establish the other person's name and use it frequently (without being annoying!) throughout the call.
  6. Don't send mixed messages
    During the "meet", ensure your body language matches your assertive approach with good posture, a firm handshake, etc. Make sure your 'walk' matches your 'talk'.
  7. Believe in yourself (or at least act like you do!)
    If you aren't confident that you can do the business, then why are you having the conversation? If you can do it, act like you can! (Even if you aren't sure, act like you can - you might surprise yourself!) People will treat you accordingly.
TV Opportunity


Hi I'm Sam and I'm working on preparations for a big new television show for ITV. We are looking for a dynamic lady who is also a Mum over the age of 45 to appear as one of the 'experts' who will sort out problems for anyone who needs help! This lady, as well as being a devoted Mum, should be any of the following: experienced life coach, counsellor, financial expert, business high flyer, or all of the above! If you think this may be for you, and you are interested in being on television, please do give me a call for an informal chat, or leave me a message with a number so I can call you. This really is a great opportunity for anyone who is looking to raise their profile as a life coach or other 'expert'. Many thanks.

Sam Cotton, Researcher
Objective Productions 020 8600 2648

Media Request
Your Questions Answered
A Day in the life of an Olympic Coach
  • 6:15-7:00 - Get up, coffee(!!!), emails
  • 7:30-9:30 - Swim practice, 2hrs. Today's focus was speed and aerobic endurance: 2 sets of 10 x 50m from a dive, on 2:00, trying to average under :30 per 50 (long course meters). 5 x 500m pull paddles aerobic, long stroke. After practice, debrief with Athletes and discuss the day's training.
  • 9:30-10:00 - I squeeze in a little swim for myself to demonstrate perfect swim technique to the athletes
  • 10:00-11:30 - Coach's meeting, 2hrs- discussing planning of facilities, group cohesion, coach's roles, recent international athlete applications, Olympic camp planning, and the current training cycle with Paul Regensburg (director), Patrick Kelly (development coach), Neil Harvey (swim specialist), and Steve Lund (cycling specialist).
  • 11:30-12:00 - Talk to Simon's Agent re: his appearance schedule in relation to training.
  • 12:00-1:00 - Meet with exercise physiologist Gord Slievert to discuss the implications of caffeine and training/ racing, as well as heat acclimation plan for Athens Olympics.
  • 1:30-2:30 - Home to work on Lisa Bentley's training program.
  • 2:30-3:00 - Negotiate pool availability and fees, for summer training camp. The Mayor of Penticton agrees to sponsor the Olympians for their fees.
  • 3:00-5:00 - Run practice. Today was intervals: 12 x 650m w/ 1min rest, alternate at 2% down grade and 2% uphill. This workout simulates slight grade changes at the upcoming US Olympic Trial at Bellingham. Whitfield and Macedo running at 4:36/mile pace. I manage to get about 40minutes of running in myself in and around everything going on.
  • 5:00-6:00 - Marketing call on my personal business
  • 6:00-8:30 - Family time
  • 8:30-9:30 - Training schedule for the National Centre
  • 9:30-10:00 - Write this "Coach's Diary" piece!
  • 10:00 - Ahhhhhh...to bed!
Lance Watson is the personal coach of Olympic Champions Simon Whitfield and Brigitte McMahon; Ironman star Lisa Bentley; and top ranked Olympic Distance athletes Laura Reback and Greg Bennett, to name a few. He can be reached at:
Coach@WatsonLifeSport.com; or www.WatsonLifeSport.com
Sack your Clients!
Normal and Natural


What is the difference between Normal and Natural?

I read somewhere earlier this year that someone had said: "I have been normal for so long, that I have forgotten how to be natural"

From the moment we are born we are taught to be 'normal' - Our parents (in most cases) don't want us to stand out from the crowd, they want us to do well at school and get a job. Society only really accepts us if we fit into what the majority of people regard as being 'normal'. It is normal to go to school, college then onto a job. It is normal for boys to play with cars and girls to play with dolls. It is normal to date someone, get engaged, get married then have children.

What is normal? Take the example of marriage above - In most parts of the world today it is becoming ever more popular for couples to live together and have children without being married. In fact what about same sex couples who mostly don't actually get married but to all intents and purposes live in a married relationship? These lifestyles are becoming more 'normal' in many parts of the world and society's idea of 'normal' changes as certain situations are becoming more accepted.

Natural can be seen as whatever seems comfortable to you. Some people like to wear trainers instead of shoes - this is their natural preference. When out to dinner you might like to cover your lobster in tomato ketchup - whilst this is not the expected (normal) way to eat a delicate shellfish it may, however, be natural for you.

A fantastic way to think about it is this: Normality is external - It comes from what others (the majority) deem to be correct, while being natural is internal. Being yourself (internal) is to be natural, while to be normal is doing what others perceive to be right.

This Month why not look at where you conform to being 'normal'. Are you the person you want to be because it feels natural for you to be that way or are you the way you are because others have pushed you into being 'normal'?

Decide whether you are who you are because it feels natural for you. If not, think about how can you adjust your life so that you can be more natural.

© 2005 Martin Mitchell

martin@activ8life.com  www.activ8life.com

Growing
If you watch the smooth waves of dark chocolate cascade down the three tiers of Trisha's chocolate fountain, it's possible to understand why the ancient Mayan civilization revered cocoa so.

The fountain is a crowd pleaser - especially among women - and has been featured at events such as the grand reopening of the Terra Cotta restaurant, an event for Women Business Owners and the Arthritis Foundation's D'Vine Wine Extravaganza last year.

Trisha's chocolate fountain also represents an almost complete refocusing of her core business.

In May 2004, Trisha was struggling with educating consumers about her services as a personal chef. Her intent was to build her clientele list while continuing to promote her catering services.

That all changed after a visit to the local wedding show. "They had this chocolate fountain and I thought, 'Brilliant,' and then I never thought about it again," she said.

Prior to the show, Trish had listened to her coach's advice that she "make the catering part of my business my meat and potatoes while I grow the personal-chef part," Trisha said - and she'd followed that advice

A one-time catering event for a pharmaceutical sales company had turned into a lucrative contract, and referrals were coming in - enough to keep her busy.

But a call from a client requesting something a little unique had her thinking in a new direction.

A high-end housing development was organizing an opening and wanted Trisha to cater the event, but they wanted something different for their upscale guests. Suddenly, Trisha remembered the chocolate fountain. It was a hit, and Trisha hasn't looked back.

"It has gotten me into more doors . and helped tremendously in exposure," she said.

The fountain gets her in to events, and Trisha uses the opportunity to promote her catering services - usually by donating gift certificates for silent auctions.

"Not only has it gotten me more business and helped me grow as a company, but I've established great relationships with nonprofit organizations, restaurants, hotels and other businesses," she said.

Those relationships have also yielded greater interest in gift certificates for her catering services.

Her coach suggested she develop close contacts with professional associations and other similar organizations, and Trish has done so, recently joining the Chamber of Commerce.

She hasn't been able to follow her coach's plans for creating presentations and partnering with physicians or nutritionists - one way of developing her personal chef business.

The fact is, she said, her rapid growth hasn't left much time for that.

The past year "has been a growing year for me," she said. But, "I'm a little more stable. I know where I'm going this year."

martin@activ8life.com  www.activ8life.com
Book Review
A New Look at Relationships -- Lifestyle Coach's Book Offers Fresh Take on Improving Interaction
James Collister
ISBN 1418498254


In a revolutionary new book, James Collister offers a modern perspective on why many partnerships fail. The Last Relationship Book You'll Need: Mastering the Five Universal Principles outlines the underlying cause of modern society's relationship troubles.

While other personal growth books often ask, "What is wrong with your relationship?" Collister takes the issues a step further in asking, "What is a relationship?" Many people are surprised to learn that once they discover what it is they are a part of, it is easier to perfect, he writes.

All relationships are basically "a mutual coordination of action." This is the basis for partnerships of any kind, whether they are between lovers, family members or colleagues, says Collister. He offers a simple explanation of what it means to coordinate mutual action with the other party.

"All breakdowns in relationships are breakdowns in action," Collister writes. "When people can begin to observe...their relationships from this fundamental and basic distinction, they can begin to ask the most important question in relationship formation: How do I coordinate the coordination of action...?"

After he tackles this idea, Collister tells how to design one's relationships using purposeful action rather than relying on luck, chance or the advice of friends. He describes how "our relationships live in our conversations and how our conversations open and close our possibility of relating effectively." He also covers the "Five Universal Principle of Relationships": trust, dignity/respect, communication, commitment and consciousness. Finally, Collister delves into the biology and language of emotions and shatters the common myths about love.

The Last Relationship Book You'll Need offers readers vital information about the fundamental definitions of partnerships and how they are able to improve them by starting on solid ground.

For 35 years, Collister owned and managed a consulting firm and taught effective communication and relationship management skills. He is founder and president of Excel in Living Institute, a lifestyle education and coaching firm which offers public seminars. He lives in Southern California with his wife, Linda.

If you have a book you would like to review or maybe you've written one, let us review it. newsletters@the-eci.org
The ECI
A force for good in coaching!
The ECI P.O. Box 407, Ashford, TN24 8WS newsletters@the-eci.org
All material Copyright © 2002 - 2005 The ECI.  All rights reserved.

Unsubscribe instructions We respect your wishes to no longer receive emails or the newsletter from The ECI; therefore we ask that Members login to The ECI's members section with your registered email address ad password, click on the 'Edit Details' button and uncheck the 'Wish to receive emails' option. Where your subscription to this newsletter is as a subscriber, please email newsletters@the-eci.org to cancel your subscription. Registered Office: ECI Accreditation Limited, t/as The ECI, 16 Windsor Road, Weymouth DT3 5PQ, United Kingdom Registered in England and Wales: 5009757.

Registered Office
ECI Accreditation Limited, trading as The ECI
16 Windsor Road, Weymouth, DT3 5PQ, United Kingdom 
Registered in England and Wales: 5009757